Event Agenda

Email Agenda Guidance

Sunday, Sep 01, 2019 -

08:00 AM
Registration, Breakfast and Leaders Networking
09:00 AM
Keynote: Municipalities Strategy in the Era of 4th Industrial Revolution and Transformation Towards Integrated and Sustainable Cities
10:00 AM
Panel Discussion: Municipalities Strategy for the Cities Upgrade Towards Integrated and Sustainable Cities
11:00 AM
Coffee Break and Networking
11:30 AM
Integrated and Sustainable Cities – in the Era 4th Industrial Revolution
  • The 5th Generations of Telecom
  • The 5th Generations of Smart Government
  • The 5th Generations of Smart City
  • The 5th Generations of Smart Services
  • Strengthening Integration Between Planning, Policy and Operation
12:30 PM
Panel Discussion: Municipalities Strategy for Selecting the Latest Technologies for Cities Upgrade Towards Integrated and Sustainable Cities
01:30 PM
Lunch & End of Day 1

Monday, Sep 02, 2019 -

08:00 AM
Registration, Breakfast and Leaders Networking
09:00 AM
Transformation Towards Integrated and Sustainable Cities Transformation Strategy and Governance
  • What is Integrated and Sustainable Cities Transformation?
  • Integrated and Sustainable Cities Transformation Strategy 
  • Organizational Operation Process Transformation Framework?
  • Integrated and Sustainable Cities Transformation Governance and Standards   
Integrated and Sustainable Cities Digital Transformation Strategies Towards 5th Generations
  • Blockchain
  • Artificial Intelligence
  • IoT-Internet of Things
  • Future of the Robotics : How Will Service and Humanoid Robots Shape our Lives?
11:00 AM
Coffee Break and Leaders Networking
11:30 AM
Integrated and Sustainable Cities Big Data Connectivity
  • Big Data Management 
  • Turning the Cities Knowledge into Cash – How
  • Data Governance 
  • Security, Governance, Risk and Compliance (GRC) Strategies
12:15 PM
TBA
12:45 PM
TBA
01:30 PM
Lunch and End of Day 2

Tuesday, Sep 03, 2019 -

08:00 AM
Registration, Breakfast and Leaders Networking
09:00 AM
Integrated and Sustainable Cities Customer Happiness Strategies
  • Re-Engineering the Customer Happiness Strategies   
  • Raising the Organizational Digital Capabilities to Pursue Innovation
  • Raising the Nations Digital Capabilities to Pursue Innovation
  • Next Generation of Customer Happiness
  • How to Measure Effectiveness of Customer Happiness
  • Smart Services Innovation, Quality, Standards
  • Customer Happiness Data and Analytics
10:00 AM
Integrated and Sustainable Cities Digital Self Services - Citizen Approach:
  • The Role of the Authorities in Developing the eCitizens
  • Total People Involvement (TPI) to Create a Knowledge Based Nation and Economy  
  • Services Mobility, Seamless and Easy to use   
  • Integrating Governments Services Around Citizen 
  • Innovation and Creativity
  • Customer Happiness Data and Analytics

Business Approach:

  • Integrating Government Services Around Business Needs
  • Services Management Governance and Competitiveness 
  • Secure, Reliable and Relevant
  • Data and Analytics
11:00 AM
Coffee Break and Networking
11:30 AM
TBA
12:30 PM
Best Practices
01:30 PM
Lunch and End of Day 3

Wednesday, Sep 04, 2019 -

08:00 AM
Registration, Breakfast and Leaders Networking
09:00 AM
TBA
10:00 AM
TBA
11:00 AM
Coffee Break and Networking
11:30 AM
TBA
12:30 PM
TBA
01:30 PM
Lunch and End of Day 4

Thursday, Sep 05, 2019 -

08:00 AM
Registration, Breakfast and Leaders Networking
09:00 AM
Global Online Shopping Portals Effect on Cities Retail Industry and Economy
10:00 AM
TBA
11:00 AM
Coffee Break and Networking
11:30 AM
TBA
12:30 PM
Keynote : How to Win the Excellence
01:30 PM
Announcing the Municipality Winners of the Excellence Awards
01:45 PM
Photography and Media Meeting
02:00 PM
Lunch, End of Awards Ceremony and the Conference

Sunday, Sep 01, 2019 -

08:00 AM
Registration, Breakfast and Leaders Networking
09:00 AM
Keynote: Municipalities Strategy in the Era of 4th Industrial Revolution and Transformation Towards Integrated and Sustainable Cities
10:00 AM
Panel Discussion: Municipalities Strategy for the Cities Upgrade Towards Integrated and Sustainable Cities
11:00 AM
Coffee Break and Networking
11:30 AM
Integrated and Sustainable Cities – in the Era 4th Industrial Revolution
  • The 5th Generations of Telecom
  • The 5th Generations of Smart Government
  • The 5th Generations of Smart City
  • The 5th Generations of Smart Services
  • Strengthening Integration Between Planning, Policy and Operation
12:30 PM
Panel Discussion: Municipalities Strategy for Selecting the Latest Technologies for Cities Upgrade Towards Integrated and Sustainable Cities
01:30 PM
Lunch & End of Day 1

Monday, Sep 02, 2019 -

08:00 AM
Registration, Breakfast and Leaders Networking
09:00 AM
Transformation Towards Integrated and Sustainable Cities Transformation Strategy and Governance
  • What is Integrated and Sustainable Cities Transformation?
  • Integrated and Sustainable Cities Transformation Strategy 
  • Organizational Operation Process Transformation Framework?
  • Integrated and Sustainable Cities Transformation Governance and Standards   
Integrated and Sustainable Cities Digital Transformation Strategies Towards 5th Generations
  • Blockchain
  • Artificial Intelligence
  • IoT-Internet of Things
  • Future of the Robotics : How Will Service and Humanoid Robots Shape our Lives?
11:00 AM
Coffee Break and Leaders Networking
11:30 AM
Integrated and Sustainable Cities Big Data Connectivity
  • Big Data Management 
  • Turning the Cities Knowledge into Cash – How
  • Data Governance 
  • Security, Governance, Risk and Compliance (GRC) Strategies
12:15 PM
TBA
12:45 PM
TBA
01:30 PM
Lunch and End of Day 2

Tuesday, Sep 03, 2019 -

08:00 AM
Registration, Breakfast and Leaders Networking
09:00 AM
Integrated and Sustainable Cities Customer Happiness Strategies
  • Re-Engineering the Customer Happiness Strategies   
  • Raising the Organizational Digital Capabilities to Pursue Innovation
  • Raising the Nations Digital Capabilities to Pursue Innovation
  • Next Generation of Customer Happiness
  • How to Measure Effectiveness of Customer Happiness
  • Smart Services Innovation, Quality, Standards
  • Customer Happiness Data and Analytics
10:00 AM
Integrated and Sustainable Cities Digital Self Services - Citizen Approach:
  • The Role of the Authorities in Developing the eCitizens
  • Total People Involvement (TPI) to Create a Knowledge Based Nation and Economy  
  • Services Mobility, Seamless and Easy to use   
  • Integrating Governments Services Around Citizen 
  • Innovation and Creativity
  • Customer Happiness Data and Analytics

Business Approach:

  • Integrating Government Services Around Business Needs
  • Services Management Governance and Competitiveness 
  • Secure, Reliable and Relevant
  • Data and Analytics
11:00 AM
Coffee Break and Networking
11:30 AM
TBA
12:30 PM
Best Practices
01:30 PM
Lunch and End of Day 3

Wednesday, Sep 04, 2019 -

08:00 AM
Registration, Breakfast and Leaders Networking
09:00 AM
TBA
10:00 AM
TBA
11:00 AM
Coffee Break and Networking
11:30 AM
TBA
12:30 PM
TBA
01:30 PM
Lunch and End of Day 4

Thursday, Sep 05, 2019 -

08:00 AM
Registration, Breakfast and Leaders Networking
09:00 AM
Global Online Shopping Portals Effect on Cities Retail Industry and Economy
10:00 AM
TBA
11:00 AM
Coffee Break and Networking
11:30 AM
TBA
12:30 PM
Keynote : How to Win the Excellence
01:30 PM
Announcing the Municipality Winners of the Excellence Awards
01:45 PM
Photography and Media Meeting
02:00 PM
Lunch, End of Awards Ceremony and the Conference

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