• Hon. Dominique de Villepin, Former Prime Minister of France and Ali Al Kamali, Managing Director, Datamatix .
    Dato Seri Anwar Ibrahim , Former Deputy Prime Minister of Malaysia and Ali Al Kamali, Managing Director, Datamatix.
  • Al Gore, Former U.S. Vice President and Nobel Laureate (2007) and Ali Al Kamali, Managing Director, Datamatix.
    Joschka Fischer, Former Deputy Chancellor and Foreign Minister of Germany and Ali Al Kamali, Managing Director, Datamatix.
  • Igor Ivanov, Former Foreign Minister of Russia and Ali Al Kamali, Managing Director, Datamatix
    Jose Maria Aznar Lopez, Former Prime Minister of Spain and Ali Al Kamali, Managing Director, Datamatix.
  • Hon. Mary Robinson, Former President, Republic of Ireland with Mr. Ali Al Kamali, Managing Director Datamatix
    Winston Churchill III, British Author, Journalist and Parliamentarian and Ali Al Kamali, Managing Director, Datamatix
  • Sheikh Khaled Bin Zayed Bin Saqr Al Nahyan, Chairman, Bin Zayed Group and Ali Al Kamali, Managing Director, Datamatix
    Sheikh Maktoum Bin Hasher Al Maktoum, CEO AL Fajer Group and Ali Al Kamali, Managing Director, Datamatix
  • Sandy Berger (right), Former National Security Advisor to President Bill Clinton and Ali Al Kamali, Managing Director, Datamatix.
    Prince Dr. Abdul-Aziz Bin Mohammed Bin Ayaf Al Miqren, Mayor of Riyadh City, Saudi Arabia and Ali Al Kamali, Managing Director, Datamatix .
  • Kim Phuc, UN Goodwill Ambassador and Ali Al Kamali, Managing Director, Datamatix
    Tipper Gore, Public advocate, key advisor to former US President Bill Clinton and wife of former US Vice-President Al Gore and Ali Al Kamali, Managing Director, Datamatix
  • Ms.Safa Abdurrahman Al Hashem,Chairman & Managing Director, Consulting Advantage, Kuwait and Ali Al Kamali, Managing Director, Datamatix
    Governor John H. Sununu, White House Chief of Staff, Former Governor of New Hampshire (Left), Governor Howard Dean, 2004 Democratic Presidential Nominee, Former Governor of Vermont (Right) with Mr. Ali Al Kamali, Managing Director Datamatix (Center)
  • H.H Princess Ameerah Al Taweel and Ali Al Kamali, Managing Director, Datamatix
    H.H Princess Ameerah Al Taweel and Ali Al Kamali, Managing Director, Datamatix
  • H.E Eng. Sultan Bin Saeed Al Mansouri, UAE Minister of Economy and Ali Al Kamali, Managing Director, Datamatix.
    Gerhard Schroeder, Former Chancellor of Germany and Ali Al Kamali, Managing Director, Datamatix
  • H.H. Sheikh Humaid Bin Rashid Al Nuaimi Member of Supreme Council, Ruler of Ajman and Ali Al Kamali, Managing Director, Datamatix
    Ammar Bin Humaid Bin Rashid Al Nuaimi, Crown Prince of Ajman, Hon. Dominique de Villepin, Former Prime Minister of France and Dato Seri Anwar Ibrahim, Former Deputy Prime Minister of Malaysia
  • Sheikh Abdulaziz Bin Humaid Al Nuaimi, Chairman of the Department of Culture and Information, Ajman and Ali Al Kamali, Managing Director, Datamatix
    Ina Gudele, Minister of Special Assignment for eGovernment Affairs, Republic of Latvia with Ali Al Kamali, Managing Director, Datamatix
  • Sheikha Hanadi Nasser Bin Khaled Al Thani, Vice Chairperson and Managing Director of Amwal, Qatar (Center) with oschka Fischer, Former Deputy Chancellor and Foreign Minister of Germany (Left) and Dato Seri Anwar Ibrahim, Former Deputy Prime Minister of Malaysia (Right)
    H.H Sheikh Maktoum Bin Mohammed Bin Rashid Al Maktoum, Deputy Ruler of Dubai, with Dr. Oscar Arias Sanchez, Former President of Costa Rica
  • Dr. Masouma Al Mubarak, Former Minister of Health, Kuwait and Ali Al Kamali, Managing Director, Datamatix
    Dr. Howard Dean, Chairman of US Democratic Committee and Ali Al Kamali, Managing Director, Datamatix

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Amidst Overwhelming Response Dubai Hosted the 15th GCC Smart Government and City Customer Care Excellence Conference

Reiterating the previous success, the 15th GCC Smart Government and City Customer Care Excellence Conference was conducted on February 03, 2016, at the Dusit Thani Hotel Dubai, UAE, with a much encouraging participation from both governmental and private institutions.  This annual Conference is one of the most sought after platforms where global and regional leaders, decision makers, senior executives and strategists effectively engage in sharing and discussing the latest strategies for customer care excellence, the ways to improve business performance, management of customer relations and best practices in the area of customer service and economic development.

The Conference began with Mr. Ali Al Kamali, the Managing Director of Datamatix and Chairman, Organizing Committee, speaking on the Conference objectives and vision, which was followed by the presentation by Dr. Usman Zafar, CEO DUC Consulting International and Board Advisor cloudBuy UK and imex Systems Canada, on competitiveness in customer care excellence and quality management, transforming the government and business services to smart services, 2020 smart government customer services strategies, customer care excellence framework for smart city and smart government, and  global customer care excellence.

One of the strategic highlights of the Event was the highly inspiring talk by H.E. Dr. Ahmad Bin Hezeem, BSA Ahmad Bin Hezeem and  Associates LLP. The much acclaimed and awaited government corporate communication and media strategic planning software GOVMEDIAsoft, was also introduced at the Event by Mr. Ali Al Kamali.

Dr. Ahmad Tahlak, President and Chairman, LEVENBERT, UAE, spoke on the Customer Care Employees’ Empowerment and Engagement, and Mr. Hussein Wehbe, the General Manager for the UAE at Aramex, spoke on the best practices followed by Aramex pertaining to customer services and on the different factors that contributed to their success in the region. The Conference sessions came to an end with a highly insightful presentation on the key aspects of the customer services segment of the Dubai Multi Commodities Centre (DMCC) by Mr. Stephen Kishore, Customer Excellence Director, DMCC.

The Conference has proved beyond doubt that it is still continuing to strategically contribute towards  improving institutional performance, by reinforcing the application of the latest customer service excellence initiatives and strengthening the mechanisms for continuous development in knowledge management and institutional innovation systems, in the background of modernized techniques employed to enable businesses to achieve sustainable competitive standards in the global economy, especially  in an era of Smart Government and Smart Cities.

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