Event Agenda

• Cognitive Regulation
• Cognitive Cybersecurity
• Cognitive Systems Management
• Blockchain and Systems Choices

• The Internet of Things and Its Impact on Government and Customer Experiences
• Next generation of Government and Business Customer Happiness
• How to Measure Effectiveness of Customer Happiness and Experiences
• Smart Services Innovation, Quality and Standards
• Mass or Personalized Services
• Data and Analytics
• Mobility and Citizen Engagement

• Big Data and What to Do with It
• Data Rich, Results Poor
• What to do with Big Data and Smart Data
• Governance, Risk and Compliance (GRC) Strategies
• Show Me the Money! Turning knowledge into Cash – How

Organizational Talent Management Systems in the Era of Smart Government and Smart Cities

• Technology and Innovations For Governments to Manage Their Workforce
• Using the Right HR Evaluation Tools In the Era of Smart Technology and Innovations

Cyber Security and Crime Compliance Standards – What’s Next?

• Crisis – 30 Years of Work Destroyed in 30 Seconds
• Fostering a Security-Minded Culture in Your Organization
• Why Security and compliance continue to be a top concern for IT leaders, government executives and officials
• How to face the challenges: Hackers continue to innovate, IT organizations will be challenged to keep up.
• New Standards for Cyber Security in Government and Compliance Policy & Strategy
• Countries Data Center Strategy and Policy
• The National Data Centers Latest Technology
• Challenges in the Era of Smart Government and Smart City

• The Role of Police and Security Organizations
• The Role of Consultants and Legal Houses
• The Role of Organizations and Community