International Marathon Profile

The role of modern technology is increasing day by day. The world of customer experience is changing! Emerging technology, changing consumer needs and effective use of customer data are critical elements to ensuring the Customer Care Strategy is as powerful as possible in a competitive and digital landscape. The GCC region is moving away from traditional customer service towards a landscape of digital communication, self-service and artificial intelligence. Based on the vision of developing the competitive services of call centres in the GCC countries and within the framework of supporting the pillars of customer care excellence and raise customer service standards to ensure high turnout rates, which reflects positively on the level of customer satisfaction. Based on the vision of developing the competitive services of call centres in the GCC countries and within the framework of supporting the pillars of customer care excellence and raise customer service standards to ensure high turnout rates, which reflects positively on the level of customer satisfaction.

The role of modern technology is increasing day by day. The world of customer experience is changing! Emerging technology, changing consumer needs and effective use of customer data are critical elements to ensuring the Customer Care Strategy is as powerful as possible in a competitive and digital landscape. The GCC region is moving away from traditional customer service towards a landscape of digital communication, self-service and artificial intelligence.

 

 

Ever since our first Executive Program we have always been a preferred platform for:

Government and private sector Decision-Makers of all departments, Officers and Key position holders, Heads of Depts, Middle to Senior Managers of all industries, Stakeholders and all others who want to make a difference in the business world and their life.

Our Executive programs are specifically designed to Increase your leadership abilities, sharpen and gain new skills, learn strategies to become an industry leader. Attending our Executive programs will give you chance to gain wisdom and listen to ideas and thoughts from industry experts who have benchmarked the industry with their expertise. Our speakers are outstanding leaders in their area of interest and let you gain a real practical advice you can implement into your organization or field of work to achieve success and excellence. You will always find our Executive Programs to be a source of your personality nourishment because it encourages, motivates, and inspires you.
We are keen to facilitate platforms for knowledge sharing, education and inspiration through outstanding Executive Programs specifically with the commitment to make positive Impact on people’s lives and business.

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